SHIPPING POLICY

*** Shipping delays - COVID 19 ***

In this period, we cannot precisely guarantee delivery times. Andréa Confectionnery  cannot be held responsible for delays in delivery.

1. SHIPPING FEES

Delivery charges include the cost of preparation, packaging and delivery to the address provided at the time of ordering. These costs are established according to the delivery address, the number of items ordered and the total amount of the order, before taxes and delivery costs.

2. SHIPPING TIMES

Given the many factors that can influence delivery times, Andréa Confectionnery cannot be held responsible for processing times for your order.

Summer temperatures

Please note that Andréa Confectionnery reserves the right to ship your order or not if the outside temperature is too high.

We ship packages on rainy or cooler days to prevent your order from being damaged during delivery. Items that are insensitive to temperature may be shipped daily.

3. TERMS

For the moment, Andréa Confectionnery does not offer delivery outside of Canada. All products ordered on the site can also be collected directly from the store.

4. PRICE

The price payable for each product you order is that appearing on the site, to which are added the applicable taxes and delivery costs. All prices are in Canadian dollars.

Andréa Confectionnery  reserves the right to modify the price of products offered on the site at any time, without notice.

5. RIGHT TO REFUSE OR CANCEL YOUR ORDER

Andréa Confectionnery  may, at its sole and absolute discretion, refuse or cancel any order as well as limit the quantities ordered. Andréa Confectionnery  may also require additional information before processing your order.

Andréa Confectionnery  however undertakes to reimburse any order canceled after invoicing.

No refund will be given in the event of loss, damage or theft.

6. AVAILABILITY AND LIMITATION OF PRODUCTS

Given the popularity and supply constraints of some of our products, Andréa Confectionnery  reserves the right to limit the quantity of products available for purchase. Available products may be subject to change without notice. Specials and promotions are limited to available inventory.

7. PHOTOS AND / OR ILLUSTRATION OF THE PRODUCTS

Some products can be associated with an image or photograph. Product images or photos are provided for reference or illustration purposes and may differ from the actual product. Assortments, product selections, packaging and ribbons may vary without notice.